FINANCIALS
Refund Policy.
Clarity on processing times and the return of funds for your Pattaya stays and services.
SECUREREFUNDS
Mavericks Team
TRUST
Trust & Transparency
Refunds are processed based on the specific cancellation terms confirmed at the time of your booking. Because we coordinate unique villa stays, high-floor residences, and private vessels, each service carries its own recovery schedule.
TIMELINES
Processing Timelines
Approved refunds are typically initiated within 5-7 business days of confirmation. The time it takes for the funds to reach your account depends on your bank or payment provider (Stripe timelines usually range from 5 to 10 days).
Direct Assistance
For questions regarding a specific refund or to check the status of a pending transaction, please contact our team via email or LINE with your booking reference.